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Política de envío

Please allow up to 5 business days for shipment, unless indicated otherwise on product page when ordered or if your order is a personalised piece (see below).

If your order is urgent please contact me here and I will do my best to make an earlier arrangement.

Bespoke (initialled)
Each piece is made-to-order, personalised to you, individually cast, and hand polished. Therefore, please allow up to 2 weeks for shipment. Your patience is truly appreciated and promise that your chosen piece will be worth the wait.

Fingerprint Impressions
Your impression kit will be shipped within 5 business days. After you have returned your fingerprint impression kit, please allow up to 2 weeks for shipment. Your patience is truly appreciated and promise that your chosen piece will be worth the wait.

Please note: If your order has a mixture of sterling silver, solid gold, vermeil and/or ‘available now’ pieces they will all be sent together at the latest processing times unless requested otherwise. .

VERMEIL PRE-ORDER SALE - (October-November 2020)
Closing 21st October - Shipped mid November

On Sale Orders
Due to an influx in orders there may be delay in processing times. Your patience is truly appreciated.

Delayed Orders / COVID impacts
Sometimes during the delivery process circumstances that are out of our and partners control may lead to delays in your order reaching you. Therefore, we can not guarantee exact time frames on deliveries on any orders placed at HALI MOTIF, however rest assure that we always do our absolute best to ensure your items are delivered in the approximate time frames.

Lost Orders
In an unfortunate circumstance out of our control that an item is lost during transit we will work very hard alongside our delivery partners to ensure that the product is located. Please during this time rest assure that we are doing our absolute best to get your order to you. If an item is not located after 14 days, we will replace your order however this will take the same process and delivery times as mentioned above. 
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