Política de envío
Please allow 3-5 business days for shipment, unless indicated otherwise on product page when ordered. If your order is urgent please contact me here and I will do my best to make an earlier arrangement.
Please note: If your order has a mixture of sterling silver, solid gold, and/or ‘pre-order’ and ‘add to cart’ pieces they will all be sent together at the latest processing times unless requested otherwise.
Your impression kit will be shipped within 3-5 business days. If you ordered a chain it will be sent with your finished piece, unless requested otherwise.
After I have received your returned impression kit, please allow 3 weeks for shipment. Your patience is truly appreciated and promise that your chosen piece will be worth the wait.
International orders - please return to HALI MOTIF, 3 Latimer Crescent, Sippy Downs QLD 4556, Australia.
On Sale Orders
Due to an influx in orders there may be delay in processing times. Your patience is truly appreciated.
Sometimes during the delivery process circumstances that are out of our and partners control may lead to delays in your order reaching you. Therefore, we can not guarantee exact time frames on deliveries on any orders placed at HALI MOTIF, however rest assure that we always do our absolute best to ensure your items are delivered in the approximate time frames.
Once your order has left HALI MOTIF then we can not be held responsible for lost goods. In an unfortunate circumstance out of our control that an item is lost during transit we will work very hard alongside you and our delivery partners to ensure that the product is located. If your item is not received within 14 days please contact Australia post and discuss your options.