Our Studio Lead Times
At HALI MOTIF our Impression Kits are sent within 1-5 business days.
All our other treasures are made to order with a lead time of 5-10 business days.
If you require your order urgently or by a specific date please email hello@halimotif.com and we will do everything we can to prioritise you order.
IMPRESSIONS
- Your impression kit will be sent to you within 1-5 business days.
- If you have an urgent kit to be delivered, please email hello@halimotif.com with the subject line as urgent and we will have it sent out to you as soon as possible.
- After we have received your returned impression kit, please allow approximately 4 weeks for the finished piece.
- Multiple designs/sizes from one impression - please allow an additional 1-2 weeks.
- Soul Keep Memorial Impressions - allow an additional 1-2 weeks.
- Due to fluctuations in metal pricing and materials we recommened returning your impression within three months. If there has been a price increase after the three months prior to you returning the moulds, there will be a fee.
IMPORTANT DATES TO CONSIDER
VALENTINES DAY - 14th February
- Impressions (for the finished piece): For delivery in time for Valentines Day your impression kit will need to be returned by the 10th January.
- Impression Kits (without the finished piece): 09th February - These are a beautiful gift to be given on the day if you did not order in time for the finished piece - don't forget to capture the moment on camera as this will make it an even more of special memory.
- All Other Orders: Please allow 1-10 business days (so place your orders as soon as you can)
MOTHERS DAY - 12TH MAY (2024)
- Impressions (for the finished piece): For delivery in time for Mothers Day your impression kit will need to be returned by the 07th April.
- Impression Kits (without the finished piece): 02nd May - These are a beautiful gift to be given on the day if you did not order in time for the finished piece - don't forget to capture the moment on camera as this will make it an even more of special memory.
- All Other Orders: 24th April 12:00pm (AEST)
CHRISTMAS - 25th December
- Impressions (for the finished piece): For delivery in time for Christmas your impression kit will need to be returned by the 20th November.
- Impression Kits (without the finished piece): 19th December - These are a beautiful gift to be given on the day if you did not order in time for the finished piece - don't forget to capture the moment on camera as this will make it an even more of special memory.
- All Other Orders: Please allow 1-10 business days (so place your orders as soon as you can)
BUSINESS CLOSURES
24th December 2024 - 14th January 2025
- URGENT IMPRESSION KITS - please email hello@halimotif.com with the subject line as URGENT and we will ship your order out as soon as possible.
- Any other orders placed during this time will begin processing from the 14th January
PLEASE NOTE
Please be aware that during sales and over Christmas (November/December), Mother’s Day (April/May), there may be potential delays due to increase in order volume or business closures. Due to this we recommend placing your orders as soon as possible.